Privacy Policy

This Privacy Policy describes the data protection practices of Lab-Training, owned and operated by Auriga Research Pvt. Ltd ("Lab-Training," "we," "us," or "our"). This Privacy Policy applies to information that we collect and use about you when you access or use the Lab-Training website, mobile application, or other online or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the "Services."

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

Information We Collect

We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.

1. Information You Provide To Us

We collect a variety of information that you provide directly to us. For example, we collect information from you through:

• The Services you use or processing your orders
• Requests or questions you submit to us via online forms, email, or otherwise
• Your participation in contests, or surveys
• Any reviews that you submit about the Services
• Account registration and administration of your account
• Uploads or posts to the Services
• Requests for customer support and technical assistance

The types of data we collect directly from you includes:

• Email address
• Name, if you choose to provide it
• Log-in credentials, if you create a Lab-Training account
• Billing information, such as credit or debit card number, verification number, and expiration date
• Information about purchases or other transactions with us
• Information about your customer service interactions with us
• Demographic information such as your gender or other information you choose to provide
• User-generated content you provide to us
• Courses in which you enroll
• Any other information you choose to directly provide to us

2. Information We Collect Through Automated Means

When you use our Services, we collect certain information automatically. We and our service providers may use a variety of technologies, including cookies and similar tools, to assist in collecting this information.

When you use our website, we collect and analyze information such as your IP address, browser types, browser language, operating system, software and hardware attributes, referring and exit pages and URLs, the number of clicks, pages viewed and the order of those pages, date and time of use, error logs, and other similar information.

3. Information We Collect From Social Media and Other Platforms

If you access the Services through a third-party connection or log-in (e.g., through a social network like Facebook or Twitter), you may allow us to have access to and store certain information from your social network profile. If you do not wish to have this information disclosed, do not use a social networking connection to access the Services.

4. Information We Collect From Others

We may receive additional information such as demographic and statistical information from third parties, such as business partners, marketers, researchers, analysts, and other parties.

How We Use Your Information

We, or our service providers, use your information for various purposes, in order to:

• Provide the Services and complete purchases
• Respond to your requests for information and provide customer service
• Provide you with updates and information about classes in which you have enrolled
• Contact you regarding Lab-Training and third-party products, services, surveys, and promotions
• Customize the advertising and content you see on the Services
• Help us better understand your interests and needs, and improve the Services
• Secure our websites and applications
• Comply with any procedures, laws, and regulations which apply to us
• Establish, exercise, or defend our legal rights

Cookies and Similar Technologies

To collect the information described above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences.

Please note that you can change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please consult the "Help" section of your browser for more information.

Online Analytics and Advertising

We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on.

The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit.

How We Disclose Your Information

Lab-Training will disclose your information in the following ways:

Affiliates and Subsidiaries

We may disclose information we collect within the Auriga Research Pvt. Ltd family of companies to deliver products and services to you.

Service Providers

We provide access to or disclose your information to select third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes.

Protection of Lab-Training and Others

By using the Services, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary.

Business Transfers

As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions, user information may be among the transferred assets.

Public Forums

Certain features of our Services make it possible for you to post comments publicly that other users can see. Any information that you submit through such features is not confidential.

Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

How We Protect Your Information

Lab-Training takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to ask us to:

• Inform you about the categories of personal information we collect or disclose about you
• Provide you access to and/or a copy of certain personal information we hold about you
• Correct or update personal information we hold about you
• Delete certain personal information we have about you
• Object to or restrict processing of your information
• Revoke your consent for the processing of your information
• Transfer your information to a third-party provider of services

If you would like to exercise any of these rights, please email us at [email protected].

Opting Out of Marketing Emails

You can unsubscribe from our marketing emails via the unsubscribe link provided in the emails. Even if you opt out from receiving marketing messages from us, you will continue to receive administrative messages from us, such as order confirmations and updates to our policies.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.

Contact Information

Please feel free to contact us if you have any questions about Lab-Training's Privacy Policy:

Auriga Research Pvt. Ltd.
3/17, Kirti Nagar Industrial Area
New Delhi, 110015 India
[email protected]
+91-11-45754575